Shiba, Shoji

Four practical revolutions in management Shiba, Shoji - Center for quality of management 2001 - 758 p. il. 23 cm.

Incluye: referencias, índice y tablas.

Contiene: Business evolution. The Revolution: customer focus. The second revolution: continuous improvement. The third revolution: total participation. The fourth: societal networking.

978-1-56327-388-9


Gestión Organizacional
Talento humano

658.401 / ShiF